Privacy Policy

At Moonvera Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Billing and shipping address
  • Order and purchase details
  • Payment-related information
  • Device and website usage information
  • Any information you provide when contacting our customer support

We only collect information that is reasonably necessary to provide and improve our services.

How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and communicate order details
  • Provide customer support
  • Process payments and refunds
  • Handle returns and exchanges
  • Improve our website and customer experience
  • Send promotional messages, offers, or updates where permitted
  • Prevent fraud and unauthorized activity
  • Comply with applicable legal requirements

Payment Information

Moonvera Jewels does not intentionally store complete payment card details on its own servers. Payments may be processed through third-party payment providers, and their own privacy policies and security practices may apply.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website traffic, and help us provide relevant content or advertising.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties that help us operate our business, such as:

  • Payment processors
  • Delivery and courier services
  • Website and hosting providers
  • Analytics and marketing services
  • Customer support services

These parties receive only the information reasonably required to perform their services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

Your Choices

You may contact us if you want to:

  • Request information about the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of information where applicable
  • Opt out of promotional communications

Third-Party Links

Our website may contain links to third-party websites. Moonvera Jewels is not responsible for the privacy practices or content of external websites.

We recommend reviewing their privacy policies before providing personal information.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Moonvera Jewels
Email: moonverajewels@gmail.com
Phone/WhatsApp: +92 332 8876157
Website: https://moonverajewels.com/